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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Eric Andersen

Eric Andersen

June 1, 2026

5  out of  5
rating by Eric Andersen
"Excellent service and very fast response time with any questions. Couldn’t be happier."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Sean Duplessie’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Caribou ."
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Monique Pelletier

May 23, 2026

5  out of  5
rating by Monique Pelletier
"I recently reached out to State Farm after some time away for an auto quote and saved a considerable amount of money (for better coverage) than my previous company. The icing on the cake however was that Shelly, the agent was still working there! Speaking with her was like talking to an old friend! She made the transfer easy and effortless! The customer service I'd experienced in the past has not changed, and in today's digital world, it's great to speak with a live person! Looking forward to many years with State Farm!"
We responded:
"Thank you so much for the 5-stars, Monique! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Sean Duplessie’s Team anytime."
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Danielle Cyr

May 20, 2026

5  out of  5
rating by Danielle Cyr
"Always fast, friendly, knowledgeable service. They go above and beyond to get us the best rates and always let us know when we could be paying less for coverage. Any questions, claims, or issues are resolved promptly and we always feel like a priority no matter our concern!"
We responded:
"Thank you for the fantastic review, Danielle! We are always here to help with your insurance needs here in Caribou . "
Profile photo of Dicsie Pelletier

Dicsie Pelletier

May 18, 2026

5  out of  5
rating by Dicsie Pelletier
"I have been with Duplessie Insurance since I moved to Maine. The entire office has been very knowledgeable and helpful. I highly recommend them to anyone seeking insurance."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Aedin Harpster

May 18, 2026

5  out of  5
rating by Aedin Harpster
"They’re a great team, always quick to respond and helpful! I appreciate how they make insurance easy."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Sean Duplessie’s Team. "
Profile photo of Whitney Conway

Whitney Conway

May 6, 2026

5  out of  5
rating by Whitney Conway
"I cannot say enough positive things about my experience working with Duplessie State Farm Insurance in Caribou. All of the office staff is cordial, knowledgeable and seemed genuinely interested in meeting my needs, both for very reasonably priced auto and property insurance policies and all of the many questions I posed to fully understand my options and coverage. Claudia, in particular, put me at ease through every step of selecting and binding coverage. Thank you Claudia for your prompt, detailed responses, listening so actively to my questions and concerns and making a typically less than pleasurable experience a positive and safe one!"
We responded:
"Whitney, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Alex Laporte

April 30, 2026

5  out of  5
rating by Alex Laporte
"Easy to talk too and great customer service! The caribou team is fantastic!"
We responded:
"Thank you so much for the 5-stars, Alex! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Sean Duplessie’s Team anytime."
Profile photo of Kim Embelton

Kim Embelton

April 30, 2026

5  out of  5
rating by Kim Embelton
"We’ve had a bit of a journey with State Farm over the years. We were originally customers at a different location but decided to leave due to steadily increasing rates and a lack of clear explanations. Later on, we decided to give State Farm another try, this time through the Caribou office, and it has been a completely different experience. Sean, Shelly, and Claudia make up an outstanding team. When we recently purchased a new car, they handled our policy switch quickly and efficiently so we could drive it home that same evening without any hassle. Since returning, everything has gone smoothly. During our annual review, Claudia took the time to walk through our coverage in detail and even proactively searched for additional savings, which she found. That level of attention and care really stands out. Great customer service makes all the difference, and this team delivers."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Sean Duplessie’s Team! We deeply appreciate your kind words here in Caribou . "
Profile photo of Katie Shannon

Katie Shannon

March 7, 2026

5  out of  5
rating by Katie Shannon
"State Farm with Sean Duplessie in Caribou is an awesome insurance company . Claudia and Shelly who work there are not only the nicest ladies to work with, they’re also very knowledgeable and make my insurance needs a breeze. Since being with State Farm for several years, I have not been tempted or felt the need to “shop around” for better rates with other companies. I highly recommend State Farm in caribou."
We responded:
"Katie, Thank you for taking the time to give us a review and recognize Claudia and Shelly. They have both been with State Farm Insurance and the Duplessie agency for a long time and I am thankful for them both. - Sean "
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Richard Mullen

January 29, 2026

5  out of  5
rating by Richard Mullen
"I’ve enjoyed being a client a little over 20 years and would recommend them to anyone. Among the things I value most is having superior service and a relationship with a local agency that I can visit or call on the phone whenever needed. I had a $6,000 claim for hail damages on a new car less than 1 week after taking delivery; everything handled quickly without a single problem."
We responded:
"Hi Richard. Thank you for taking the time to give us a review. We truly appreciate your business and continued support. Thank you for being a client. -Sean "
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David Lamoreau

January 1, 2026

5  out of  5
rating by David Lamoreau
"They are very personable. Very knowledgeable on any questions that I've had and all ways willing to take the time to explain things out. They go above and beyond to help me get extra insurance cards, add or subtract vehicles from my policy when ever I've needed and in a timely fashion."
We responded:
"David, Thank you for leaving us a great review and for your business with us. You are appreciated. -Sean "
Profile photo of Diane Easterbrook

Diane Easterbrook

December 20, 2025

5  out of  5
rating by Diane Easterbrook
"Thank you, Claudia, for your help and promptness in responding to our needs. We've been a customer for almost 15 years and have never been disappointed!! Whatever our need was it was handled in such a way that we were always satisfied!!"
We responded:
"Diane, Thank you for leaving a review for us. You are appreciated. -Sean "
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Matthew Stedman

December 4, 2025

5  out of  5
rating by Matthew Stedman
"I have been a customer at the Caribou State Farm office for over 20 years. They are always willing to help. Claudia is top notch. Always quick to respond, very knowledgeable and able to answer any questions that arise. Prompt & Professional service every time I call."
We responded:
"Matthew, thank you for taking the time to leave a review for us and for recognizing Claudia's professionalism. It is appreciated. -Sean "
Profile photo of Jan Clark

Jan Clark

November 19, 2025

5  out of  5
rating by Jan Clark
"The girls in the caribou maine office are Awesome wouldn't go anywhere else!! Always Awesome Service.. Highly Recommend!!"
We responded:
"Hi Jan, Thank you for taking the time to recognize my team at the Caribou State Farm office. I am very fortunate to have them. I appreciate your review. -Sean"
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Liza Mokler

November 5, 2025

5  out of  5
rating by Liza Mokler
"Great service and very friendly people"
We responded:
"Liza, Thank you for taking the time to review my office and my team. I appreciate your business. Thank you for being a client. -Sean"
Profile photo of Susan Acosta

Susan Acosta

October 31, 2025

5  out of  5
rating by Susan Acosta
"The ladies in the office are very friendly and take the time to fully listen to my concerns and questions. Claudia was so helpful in answering my questions regarding life insurance. She is very knowledgeable and very attentive to details. I had a great experience in the Caribou office! I would recommend State Farm to anyone in the area!"
We responded:
"Susan, thank you for taking the time to recognize my State Farm Insurance agency in Caribou, and specifically Claudia. I am very lucky to have them all. I truly appreciate your business. -Sean "
Profile photo of Brian Cyr

Brian Cyr

October 29, 2025

5  out of  5
rating by Brian Cyr
"The people in this office are kind courteous and compassionate. When calling the office, a person is who you get not and automated system."
We responded:
"Brian, Thank you for giving us a great review. It is appreciated! -Sean "
Profile photo of Shelly Ouellette

Shelly Ouellette

October 16, 2025

5  out of  5
rating by Shelly Ouellette
"Super friendly, very knowledgeable, and had everything done quickly. Great experience!"
We responded:
"Hi Shelly! Thank you for taking the time to recognize my team and our State Farm Caribou office. We appreciate your business. -Sean "
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Guy Nadeau

September 30, 2025

5  out of  5
rating by Guy Nadeau
"Great people to work with for a quote .Service was prompt."
We responded:
"Hello Guy. Thank you for taking the time to do a review of my office. I am glad we were able to help you out. -Sean "
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Fred Sullivan

September 23, 2025

5  out of  5
rating by Fred Sullivan
"Always helpfull and pleasant. Shelly and Claudia are awesome"
We responded:
"Fred, Thank you for taking the time to recognize Shelly and Claudia and the great work they do. I am very lucky to have them on my team at State Farm. Sean"
Profile photo of Kenzie Legassie

Kenzie Legassie

September 21, 2025

5  out of  5
rating by Kenzie Legassie
"Great to work with. They always get back to me within a reasonable time if they miss my call. Service is amazing!"
We responded:
"Hi Kenzie, Thank you for taking the time to give us a great review of our team. We truly appreciate your business. Sean"
Profile photo of Rodney Deschaine

Rodney Deschaine

September 19, 2025

5  out of  5
rating by Rodney Deschaine
"Great communication. Professional and Prompt service. Good Rates."
We responded:
"Rodney, It is a pleasure to have you as a customer. Thank you for reviewing our office. Sean "
Profile photo of Holly Lawrence

Holly Lawrence

September 18, 2025

5  out of  5
rating by Holly Lawrence
"Ashley is hands down one of the best professionals I’ve ever dealt with. I have been helped by her numerous times with everything from home to car insurance and she is always unbelievably kind, prompt, and knowledgeable. I would recommend this business to everyone. I am beyond impressed with the work they’ve done for me."
We responded:
"Holly, Thank you for taking the time to give such a great review of Ashley. I appreciate it. I also appreciate you letting us help you with your insurance needs. -Sean "
Profile photo of Laurie D

Laurie D

September 12, 2025

5  out of  5
rating by Laurie D
"We are in the process of insurance approval. Shelly (at the caribou, maine branch) is absolutely a ray of sunshine! You are better for having her as an employee. She is thorough and knowledgeable. She is straightforward and friendly. She has been a joy to work with. I look forward to conducting business with her in the future!"
We responded:
"Laurie, Thank you for recognizing Shelly and all the great work she does. I appreciate your business. -Sean "
Profile photo of April Mitchell

April Mitchell

September 10, 2025

5  out of  5
rating by April Mitchell
"I just don't know where to begin...Claudia is simply the best! Extremely knowledgeable, very friendly and hysterically funny! If you're looking for a new insurance company, I HIGHLY recommend switching to Sean Duplessie - State Farm Insurance Agent!"
We responded:
"April, Thank you for taking the time to give us a review and for recognizing Claudia and my office. I truly appreciate your business. -Sean "