State Farm® Insurance Agent Sean Duplessie

"The caribou team has been so helpful! They are quick to respond, extremely nice and knowledgeable!"

"Very grinding and knowledgeable. Customer service was excellent and the transition from my previous state to here went very smooth. Highly recommend"

"Nothing new to share but was shopping for auto insurance."

"A++ service. I have been with the Caribou office over 20 years and have had nothing but exceptional experiences with Sean and his team. I highly recommend them to everyone as the service is outstanding. Keep up the great work!"

"Ashley was very nice and explained everything that I was unsure about."

"Ashley was awesome! She actually answered the phone (not a machine) and was able to give us a homeowner's quote very quickly. The quote was awesome, so we went with it. Very friendly, professional and prompt. Excellent service!"

"Excellent service! Pleasant and understanding. 5 STAR!"

"I’ve spoken to a few different ladies on the phone… one being Claudia. Both ladies were 🤌🏻 Claudia handled my business when I came into the office. Sweetest and best service ❣️"

"I've been working with Shelly, and she has been absolutely amazing! She made the process of switching all of my insurance policies from Texas to Maine completely seamless. She was knowledgeable, responsive, and always willing to answer my questions every step of the way. What could have been a stressful transition ended up being quick and easy thanks to her professionalism and attention to detail. I truly appreciate all of her hard work and highly recommend Shelly to anyone looking for outstanding customer service!"

"Had a car crash a few months back, the whole State Farm team was very helpful. Made my horrible ordeal a little easier to get through. I Highly recommend State Farm!!"

"Sean has the BEST people working for him . Smart , understanding and know their stuff !!
And if they don't have an answer they call me back FAST (minutes, hours. Not days, weeks)
So Glad they are there for Me !!"

"On those rare occasions when you need their help, you will receive prompt, reliable and thorough assistance, and always with a smile! The entire procedure will be explained to you, and the staff will see that everything goes smoothly. You can rest assured that this office has you covered."

"Excellent service and very fast response time with any questions. Couldn’t be happier."

"I recently reached out to State Farm after some time away for an auto quote and saved a considerable amount of money (for better coverage) than my previous company. The icing on the cake however was that Shelly, the agent was still working there! Speaking with her was like talking to an old friend! She made the transfer easy and effortless! The customer service I'd experienced in the past has not changed, and in today's digital world, it's great to speak with a live person! Looking forward to many years with State Farm!"

"Always fast, friendly, knowledgeable service. They go above and beyond to get us the best rates and always let us know when we could be paying less for coverage. Any questions, claims, or issues are resolved promptly and we always feel like a priority no matter our concern!"

"I have been with Duplessie Insurance since I moved to Maine. The entire office has been very knowledgeable and helpful. I highly recommend them to anyone seeking insurance."

"They’re a great team, always quick to respond and helpful! I appreciate how they make insurance easy."

"I cannot say enough positive things about my experience working with Duplessie State Farm Insurance in Caribou. All of the office staff is cordial, knowledgeable and seemed genuinely interested in meeting my needs, both for very reasonably priced auto and property insurance policies and all of the many questions I posed to fully understand my options and coverage. Claudia, in particular, put me at ease through every step of selecting and binding coverage. Thank you Claudia for your prompt, detailed responses, listening so actively to my questions and concerns and making a typically less than pleasurable experience a positive and safe one!"

"Easy to talk too and great customer service! The caribou team is fantastic!"

"We’ve had a bit of a journey with State Farm over the years. We were originally customers at a different location but decided to leave due to steadily increasing rates and a lack of clear explanations.

Later on, we decided to give State Farm another try, this time through the Caribou office, and it has been a completely different experience. Sean, Shelly, and Claudia make up an outstanding team. When we recently purchased a new car, they handled our policy switch quickly and efficiently so we could drive it home that same evening without any hassle.

Since returning, everything has gone smoothly. During our annual review, Claudia took the time to walk through our coverage in detail and even proactively searched for additional savings, which she found. That level of attention and care really stands out.

Great customer service makes all the difference, and this team delivers."

"State Farm with Sean Duplessie in Caribou is an awesome insurance company . Claudia and Shelly who work there are not only the nicest ladies to work with, they’re also very knowledgeable and make my insurance needs a breeze. Since being with State Farm for several years, I have not been tempted or felt the need to “shop around” for better rates with other companies. I highly recommend State Farm in caribou."

"I’ve enjoyed being a client a little over 20 years and would recommend them to anyone.
Among the things I value most is having superior service and a relationship with a local agency that I can visit or call on the phone whenever needed.
I had a $6,000 claim for hail damages on a new car less than 1 week after taking delivery; everything handled quickly without a single problem."

"They are very personable. Very knowledgeable on any questions that I've had and all ways willing to take the time to explain things out. They go above and beyond to help me get extra insurance cards, add or subtract vehicles from my policy when ever I've needed and in a timely fashion."

"Thank you, Claudia, for your help and promptness in responding to our needs. We've been a customer for almost 15 years and have never been disappointed!! Whatever our need was it was handled in such a way that we were always satisfied!!"

"I have been a customer at the Caribou State Farm office for over 20 years. They are always willing to help. Claudia is top notch. Always quick to respond, very knowledgeable and able to answer any questions that arise. Prompt & Professional service every time I call."