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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Katie Shannon

Katie Shannon

March 7, 2026

5  out of  5
rating by Katie Shannon
"State Farm with Sean Duplessie in Caribou is an awesome insurance company . Claudia and Shelly who work there are not only the nicest ladies to work with, they’re also very knowledgeable and make my insurance needs a breeze. Since being with State Farm for several years, I have not been tempted or felt the need to “shop around” for better rates with other companies. I highly recommend State Farm in caribou."
We responded:
"Katie, Thank you for taking the time to give us a review and recognize Claudia and Shelly. They have both been with State Farm Insurance and the Duplessie agency for a long time and I am thankful for them both. - Sean "
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Richard Mullen

January 29, 2026

5  out of  5
rating by Richard Mullen
"I’ve enjoyed being a client a little over 20 years and would recommend them to anyone. Among the things I value most is having superior service and a relationship with a local agency that I can visit or call on the phone whenever needed. I had a $6,000 claim for hail damages on a new car less than 1 week after taking delivery; everything handled quickly without a single problem."
We responded:
"Hi Richard. Thank you for taking the time to give us a review. We truly appreciate your business and continued support. Thank you for being a client. -Sean "
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David Lamoreau

January 1, 2026

5  out of  5
rating by David Lamoreau
"They are very personable. Very knowledgeable on any questions that I've had and all ways willing to take the time to explain things out. They go above and beyond to help me get extra insurance cards, add or subtract vehicles from my policy when ever I've needed and in a timely fashion."
We responded:
"David, Thank you for leaving us a great review and for your business with us. You are appreciated. -Sean "
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Diane Easterbrook

December 20, 2025

5  out of  5
rating by Diane Easterbrook
"Thank you, Claudia, for your help and promptness in responding to our needs. We've been a customer for almost 15 years and have never been disappointed!! Whatever our need was it was handled in such a way that we were always satisfied!!"
We responded:
"Diane, Thank you for leaving a review for us. You are appreciated. -Sean "
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Matthew Stedman

December 4, 2025

5  out of  5
rating by Matthew Stedman
"I have been a customer at the Caribou State Farm office for over 20 years. They are always willing to help. Claudia is top notch. Always quick to respond, very knowledgeable and able to answer any questions that arise. Prompt & Professional service every time I call."
We responded:
"Matthew, thank you for taking the time to leave a review for us and for recognizing Claudia's professionalism. It is appreciated. -Sean "
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Susan Acosta

October 31, 2025

5  out of  5
rating by Susan Acosta
"The ladies in the office are very friendly and take the time to fully listen to my concerns and questions. Claudia was so helpful in answering my questions regarding life insurance. She is very knowledgeable and very attentive to details. I had a great experience in the Caribou office! I would recommend State Farm to anyone in the area!"
We responded:
"Susan, thank you for taking the time to recognize my State Farm Insurance agency in Caribou, and specifically Claudia. I am very lucky to have them all. I truly appreciate your business. -Sean "
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Brian Cyr

October 29, 2025

5  out of  5
rating by Brian Cyr
"The people in this office are kind courteous and compassionate. When calling the office, a person is who you get not and automated system."
We responded:
"Brian, Thank you for giving us a great review. It is appreciated! -Sean "
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Shelly Ouellette

October 16, 2025

5  out of  5
rating by Shelly Ouellette
"Super friendly, very knowledgeable, and had everything done quickly. Great experience!"
We responded:
"Hi Shelly! Thank you for taking the time to recognize my team and our State Farm Caribou office. We appreciate your business. -Sean "
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Guy Nadeau

September 30, 2025

5  out of  5
rating by Guy Nadeau
"Great people to work with for a quote .Service was prompt."
We responded:
"Hello Guy. Thank you for taking the time to do a review of my office. I am glad we were able to help you out. -Sean "
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Laurie D

September 12, 2025

5  out of  5
rating by Laurie D
"We are in the process of insurance approval. Shelly (at the caribou, maine branch) is absolutely a ray of sunshine! You are better for having her as an employee. She is thorough and knowledgeable. She is straightforward and friendly. She has been a joy to work with. I look forward to conducting business with her in the future!"
We responded:
"Laurie, Thank you for recognizing Shelly and all the great work she does. I appreciate your business. -Sean "
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April Mitchell

September 10, 2025

5  out of  5
rating by April Mitchell
"I just don't know where to begin...Claudia is simply the best! Extremely knowledgeable, very friendly and hysterically funny! If you're looking for a new insurance company, I HIGHLY recommend switching to Sean Duplessie - State Farm Insurance Agent!"
We responded:
"April, Thank you for taking the time to give us a review and for recognizing Claudia and my office. I truly appreciate your business. -Sean "
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Tina Theriault

September 4, 2025

5  out of  5
rating by Tina Theriault
"Claudia and Shelly are amazing!!"
We responded:
"Hi Tina, Thank you for recognizing Shelly and Claudia. They are pretty awesome, and I am so lucky to have them on my team. Thank you for your business and taking the time to do a review of my team and my office. -Sean "
Profile photo of Ron Michaud

Ron Michaud

August 20, 2025

5  out of  5
rating by Ron Michaud
"Shelly goes above and beyond to insure that we are properly covered. She listens to our specific needs and goes to work. We have been with State Farm for many years and feel comfortable with her as our agent. Any questions and/or concerns, she usually has an answer. "We are in good hands", with Shelly and her team!"
We responded:
"Ron, Thank you for taking the time to do a review of my team and specifically Shelly. She is truly awesome, and I am lucky to have her. I am glad that she is able to help you with all of your needs. I appreciate your business and thank you for being a client. -Sean "
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Mary Lou Smith

June 5, 2025

5  out of  5
rating by Mary Lou Smith
"When we in NH we had a very good State Farm ins agent. Our hope was to make it two in a row. Wow! Nothing but good results here at Dupessie state farm ins. They go above what they say they can do. After the call this am our car insurance on two vehicles dropped $300.00 a year. And they called us first. Claudette was very helpful. It pays to work with local people. Kevin and Mary Lou Smith Winterville Plt ME."
We responded:
"Kevin and Mary Lou, I am so thankful for your review and to know that your experience was a great one. Thank you for your business. We look forward to working with you. - Sean "
Profile photo of Matt Cyr

Matt Cyr

May 16, 2025

5  out of  5
rating by Matt Cyr
"I love my State Farm office. Staff always provides the best service.I'm"
We responded:
"Matt, thank you for taking the time to send a review and recognize my team. It is appreciated. And thank you for your business. - Sean "
Profile photo of Jeffrey Spencer

Jeffrey Spencer

May 2, 2025

5  out of  5
rating by Jeffrey Spencer
"I’ve been a customer for several years, and have been very satisfied. I have vehicle, snowmobile, multiple trailers and my business insured through this agency. Claudia takes care of all my needs and makes things very easy. I live quite a distance from the office, Claudia returns my calls and emails quickly and handles everything, gear place to do business. Thank You!"
We responded:
"Jeffrey, Thank you so much for taking the time to leave a review and recognizing Claudia and the great work she does for you and I and our customers. And thank you for your business. It is truly appreciated. -Sean "
Profile photo of Philip Nadeau

Philip Nadeau

April 15, 2025

5  out of  5
rating by Philip Nadeau
"I've been doing business with Sean Duplessie's team for many years. The agents he has working for him are second to none. In particular, Claudia St. Pierre is top notch. She spends time answering all my questions and walking me through all the intricacies of each policy I am considering. She always follows up on any issue and has my best interest in mind when considering coverages. I would give her 10 stars if that were an option."
We responded:
"Thank you so much for your kind words and continued trust over the years! We’re thrilled to hear that you’ve had such a positive experience with our team, and especially with Claudia. She truly goes above and beyond for our clients, and your recognition means the world to us. We'll be sure to pass along your praise—she’ll be honored to know her efforts are making such a meaningful impact. Thank you again for your loyalty and for being a valued part of the Sean Duplessie Insurance family!"
Profile photo of Bill and Patricia Barnett

Bill and Patricia Barnett

April 7, 2025

5  out of  5
rating by Bill and Patricia Barnett
"This place it great. No matter who you talk to they are all knowledgeable, friendly, quick & excellent with service!"
We responded:
"Patricia, thank you so much for leaving us a review. It is greatly appreciated. -Sean "
Profile photo of Kaitlyn Durand

Kaitlyn Durand

April 4, 2025

5  out of  5
rating by Kaitlyn Durand
"Great communication, amazing energy and really fair pricing"
We responded:
"Kaitlyn,, thank you for recognizing us and leaving a review. It is really appreciated. "
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Dylan M

March 24, 2025

5  out of  5
rating by Dylan M
"I'm a sales person at Downeast Toyota and call to get insurance for my customers everyday. Lot's of times it can be a hassle, agents not having the info or just don't care. I spoke with Ashley today and was impressed. I had everything taken care of within 2 mins, seriously! And not only that, I got my binder and info to my email within 5 mins after that. Super quick, pain free and friendly. Recommend to anyone looking for a new insurance agent that cares about getting it right and good customer service. It matters."
We responded:
"Dylan, I can't thank you enough for taking the time to recognize Ashley and the hard work and customer service that she and my office provide. It truly means a lot and is appreciated. Thank you! - Sean "
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snowman Woodsman

March 19, 2025

5  out of  5
rating by snowman Woodsman
"Amazing customer service and they will make sure u get the best insurance that fits ur needs"
We responded:
"Thank you so much for taking the time to do this review and leaving a 5 star rating. It is appreciated. - Sean "
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Chris Haskins

March 6, 2025

5  out of  5
rating by Chris Haskins
"Thank you for the awesome service!"
We responded:
"Chris, Thank you for taking the time to give us a five-star review. It is appreciated. -Sean "
Profile photo of Brian Dublow

Brian Dublow

September 27, 2023

5  out of  5
rating by Brian Dublow
"I can only give 5 stars Shelly and Claudia were warm and welcoming. They both took time to explain in great detail our insurance options. We hope to be working with them in the future."
We responded:
"Brian, Thank you for taking the time to give such a nice review of my employees, Shelly and Claudia. It is so nice to see them get recognized for all they do for my clients, and I am lucky to have them both on my team. I will surely let them know the nice words you said about them and thank you for the 5 star rating. I truly appreciate your business. Thank you! Sean "
Profile photo of Helen Allen

Helen Allen

May 1, 2023

5  out of  5
rating by Helen Allen
"I have been with this agent for many years. His staff are always courteous and helpful when I call Highly recommend State Farm Insurance!"
We responded:
"Hi Helen! Thank you so much for taking the time to do this and leave a 5-star review. It is truly appreciated. I appreciate your business. Thank you for trusting State Farm Insurance and my office. -Sean "
Profile photo of Mark Corriveau

Mark Corriveau

April 30, 2023

5  out of  5
rating by Mark Corriveau
"Claudia was a pleasure to work with. She was very helpful in answering all of our questions and made the process easy. We were able to save a good amount of money by switching to State Farm Insurance. I highly recommend anyone looking for a quote to give them a call."
We responded:
"Hi Mark! Thank you so much for taking the time to leave such a nice review of State Farm Insurance and my office and team member Claudia. I am glad you had a good experience. Welcome. "