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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Linda Martin

Linda Martin

August 9, 2025

5  out of  5
rating by Linda Martin
"Claudia and Shellie at State Farm in Caribou, Maine have been very very helpful to both my husband and I . They were phenomenal, very knowledgeable, we were sandwiched in a vehicle accident, our truck got totaled in the end of it all. They had answers for our questions right to the tee. We're very grateful, and satisfied . We now have a new truck and we just love it. We Thank You Very Very Much!! Jeff and Linda Martin"
We responded:
"Linda, I am glad that Claudia and Shelly were able to help you and your husband Jeff and that you were able to get through the claim process and into your new vehicle. Thank you for taking the time to give us a review. I truly appreciate the feedback. -Sean"
Profile photo of Matt Cyr

Matt Cyr

May 16, 2025

5  out of  5
rating by Matt Cyr
"I love my State Farm office. Staff always provides the best service.I'm"
We responded:
"Matt, thank you for taking the time to send a review and recognize my team. It is appreciated. And thank you for your business. - Sean "
Profile photo of Jeffrey Spencer

Jeffrey Spencer

May 2, 2025

5  out of  5
rating by Jeffrey Spencer
"I’ve been a customer for several years, and have been very satisfied. I have vehicle, snowmobile, multiple trailers and my business insured through this agency. Claudia takes care of all my needs and makes things very easy. I live quite a distance from the office, Claudia returns my calls and emails quickly and handles everything, gear place to do business. Thank You!"
We responded:
"Jeffrey, Thank you so much for taking the time to leave a review and recognizing Claudia and the great work she does for you and I and our customers. And thank you for your business. It is truly appreciated. -Sean "
Profile photo of Patricia Barnett

Patricia Barnett

April 7, 2025

5  out of  5
rating by Patricia Barnett
"This place it great. No matter who you talk to they are all knowledgeable, friendly, quick & excellent with service!"
We responded:
"Patricia, thank you so much for leaving us a review. It is greatly appreciated. -Sean "
Profile photo of Dylan M

Dylan M

March 24, 2025

5  out of  5
rating by Dylan M
"I'm a sales person at Downeast Toyota and call to get insurance for my customers everyday. Lot's of times it can be a hassle, agents not having the info or just don't care. I spoke with Ashley today and was impressed. I had everything taken care of within 2 mins, seriously! And not only that, I got my binder and info to my email within 5 mins after that. Super quick, pain free and friendly. Recommend to anyone looking for a new insurance agent that cares about getting it right and good customer service. It matters."
We responded:
"Dylan, I can't thank you enough for taking the time to recognize Ashley and the hard work and customer service that she and my office provide. It truly means a lot and is appreciated. Thank you! - Sean "
Profile photo of Danielle MacBurnie

Danielle MacBurnie

March 4, 2025

5  out of  5
rating by Danielle MacBurnie
"State Farm has been the best auto insurance company by far!"
We responded:
"Danielle, Thank you so much for taking the time to review State Farm Insurance and my office. It is appreciated. - Sean "
Profile photo of Helen Allen

Helen Allen

May 1, 2023

5  out of  5
rating by Helen Allen
"I have been with this agent for many years. His staff are always courteous and helpful when I call Highly recommend State Farm Insurance!"
We responded:
"Hi Helen! Thank you so much for taking the time to do this and leave a 5-star review. It is truly appreciated. I appreciate your business. Thank you for trusting State Farm Insurance and my office. -Sean "
Profile photo of Hollie Beaulieu

Hollie Beaulieu

April 24, 2023

5  out of  5
rating by Hollie Beaulieu
"Caribou office has always pleasant to deal with!!!"
We responded:
"Hi Hollie! Thank you for taking the time to leave a review. It is really appreciated. -Sean "
Profile photo of Suzanne Donovan

Suzanne Donovan

November 14, 2022

5  out of  5
rating by Suzanne Donovan
"Always friendly and helpful"
We responded:
"Suzanne, Thank you for taking the time to do a review of my office. Your business is truly appreciated. Let us know if there is anything that we can do for you. - Sean "
Profile photo of Melissa Saucier

Melissa Saucier

September 23, 2022

5  out of  5
rating by Melissa Saucier
"I have to say the experiences we have had with State Farm for over 20 years has been phenomenal!! Claudia in the Carbiou office is extremely pleasant, professional, friendly and has a great attitude, she explains things in ways that you can understand so much better, and will do anything she can to help!! A big thank you goes out to her for everything she does and to her team!!"
We responded:
"Hi Melissa! Thank you for the review and the kind words you have for Claudia and the rest of my team. Your business is appreciated and I thank you."
Profile photo of Howard Towle

Howard Towle

July 29, 2022

5  out of  5
rating by Howard Towle
"They were very helpful very courteous and a pleasure to do business with"
We responded:
"Howard, I am so glad that we were able to help you. Thank you for the review and thank you for your business. It is very appreciated. -Sean"
Profile photo of Mike Cyr

Mike Cyr

July 20, 2022

5  out of  5
rating by Mike Cyr
"The service from State Farm is awesome. Thank you Claudia for the very helpful information and overall willingness to help!"
We responded:
"Hi Mike! I wanted to take some time and thank you for leaving a review for us. It is truly appreciated."
Profile photo of Marisa Borden

Marisa Borden

June 15, 2022

5  out of  5
rating by Marisa Borden
"This place goes above and beyond to help you. Shelly and Claudia are amazing to work with. If you have any questions or any problems they won't stop till they help you figure it out. And they are great for dumbing down the legal terms so you can really understand what you are signing up for. They never pressure anything on you they just give you the info then let you take the reins."
We responded:
"Marisa, Thank you so much for the great review. It's nice to know that you recognize and appreciate the hard work my employees give. They are truly awesome to have on my team. I truly appreciate your business and thank you so much for taking the time to do this. - Sean"